At ad999, protecting your personal data is a core responsibility. This Privacy Policy explains what information we collect, why we collect it, how it is used, and what rights you have regarding your data. Please read this document carefully before registering or using any feature of the Platform.
All personal data held by ad999 is stored on secured servers using industry-standard encryption. Access is restricted to authorised personnel only, governed by strict internal data access policies.
ad999 does not sell, rent or trade your personal data to third parties for marketing purposes. Data sharing is limited to service providers and regulators where legally required or necessary to operate the Platform.
You have the right to access, correct, and in applicable circumstances request erasure of your personal data. Requests are handled promptly and in accordance with applicable data protection standards.
We use cookies and similar tracking technologies only to improve your Platform experience and for analytics. Our Cookie Policy within this document explains what is collected and how you can manage your preferences.
All financial transactions and data transmissions between your device and our Platform are protected using TLS encryption. This includes deposit flows that reference local payment methods familiar to Pakistani users.
In the event of a data breach that affects your personal information, ad999 is committed to notifying affected users promptly and taking immediate remedial action to contain and address the incident.
This Privacy Policy ("Policy") sets out how ad999 ("ad999", "we", "us", "our") collects, uses, stores, shares and protects personal data submitted by users ("you", "your") of the online sports betting and live casino platform accessible at ad999.cam ("Platform"). This Policy forms part of and should be read alongside our Terms & Conditions.
ad999 is committed to handling your personal data with the highest standards of care, transparency and security. We process personal data only for legitimate, clearly defined purposes and in accordance with applicable data protection laws and principles. Where those principles require your consent, we will seek it explicitly.
By registering an account, accessing the Platform, or submitting any personal information to us, you confirm that you have read and understood this Policy and agree to the collection and use of your data as described herein. If you do not agree to this Policy, you must not use the Platform.
This Policy applies to all personal data collected through the ad999 website, mobile interface, customer support communications and any other touchpoint between you and ad999. It does not apply to third-party websites linked from our Platform.
For the purposes of this Policy, the following definitions apply:
ad999 collects Personal Data through multiple touchpoints during your use of the Platform. The categories of data collected are described below.
When you create an account, we collect the following information:
To comply with identity verification requirements, we may collect:
Payment Method Context: Where you reference local payment methods such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah within the cashier, we collect only the transaction reference and amount necessary to process the transaction. We do not store full banking credentials. These payment provider names are referenced as familiar local context and do not imply endorsement of or affiliation with ad999.
ad999 uses your Personal Data only for the purposes for which it was collected, and where those purposes are supported by a valid legal basis. The primary uses are outlined below:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Registration data, KYC data | Contractual necessity |
| Processing deposits and withdrawals | Financial data, KYC data | Contractual necessity |
| Identity and age verification | KYC data, registration data | Legal obligation |
| Fraud prevention and security monitoring | Technical data, transaction data | Legitimate interests |
| Responsible gambling monitoring | Betting records, session data | Legal obligation / legitimate interests |
| Customer support and dispute resolution | Communications data, account data | Contractual necessity |
| Marketing and promotional communications | Email, username, preferences | Consent (opt-in only) |
| Platform analytics and improvement | Technical data, usage data | Legitimate interests |
| Regulatory reporting and compliance | All applicable categories | Legal obligation |
We do not use your Personal Data to make solely automated decisions that produce significant legal effects on you, without providing a mechanism for human review upon request.
ad999 processes your Personal Data under one or more of the following legal bases depending on the specific processing activity:
ad999 does not sell, rent or trade your Personal Data to third parties. We share Personal Data only in the following limited circumstances:
We engage trusted third-party service providers to support the Platform's operations. These include KYC and identity verification providers, payment processing partners, fraud detection services, cloud hosting and infrastructure providers, and customer support platform operators. All service providers are bound by data processing agreements that prohibit them from using your data for purposes beyond those instructed by ad999.
ad999 may disclose Personal Data to regulatory bodies, law enforcement agencies or courts where required by applicable law, a court order, or a legitimate regulatory request. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring or sale of all or part of ad999's business, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material change to how your data is handled.
We may share your Personal Data with third parties in other circumstances where you have given your explicit prior consent. Any such consent can be withdrawn at any time.
ad999 does not share your data with Pakistani government bodies (including PTA or the State Bank of Pakistan) beyond what is strictly required by applicable law. We are not affiliated with any Pakistani government authority.
ad999 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
Where a legal hold applies (e.g., active litigation or regulatory investigation), data will be retained beyond standard periods until the hold is lifted.
ad999 uses cookies and similar technologies (including web beacons, pixel tags and local storage) to operate and improve the Platform. The types of cookies we use are described below:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Core Platform functionality — session management, login state, security tokens | No — required for the Platform to function |
| Performance / Analytics | Measuring page visits, session duration, feature usage and error rates to improve the Platform | Yes — via cookie preferences |
| Functional | Remembering your language preference, display settings and personalisation choices | Yes — via cookie preferences |
| Marketing / Targeting | Delivering relevant promotional content based on your activity, where you have consented | Yes — via cookie preferences or consent withdrawal |
You can manage or withdraw your cookie consent at any time through your browser settings or the cookie preference centre accessible from the footer of the Platform. Please note that disabling strictly necessary cookies may prevent the Platform from functioning correctly.
Subject to applicable data protection law, you have the following rights in relation to your Personal Data held by ad999:
To exercise any of the above rights, please contact our support team via live chat or at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving a valid request. We may need to verify your identity before acting on a request.
Note for Pakistani Users: Pakistan does not currently have a comprehensive standalone data protection law equivalent to the GDPR. However, ad999 applies internationally recognised data protection principles as described in this Policy to all users, including those based in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.
ad999 implements robust technical and organisational measures to protect your Personal Data against unauthorised access, accidental loss, alteration or disclosure. Our security measures include:
While we take every reasonable step to protect your data, no internet-based transmission or storage system is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for logging out of your account on shared devices. If you believe your account security has been compromised, contact us immediately at [email protected].
The Platform is strictly for adults aged 18 years or older, or the higher minimum age required by the operator or license jurisdiction. ad999 does not knowingly collect Personal Data from individuals under the applicable minimum age.
If we become aware that Personal Data has been submitted by a minor, we will take immediate steps to delete that data and close the associated account. Any winnings accumulated on an account subsequently confirmed to belong to a minor will be forfeited in full in accordance with our Terms & Conditions.
Parents and guardians who believe that a minor may have registered an account on ad999 are encouraged to contact us at [email protected] without delay.
The Platform may contain references or contextual mentions of third-party services. Where links to external websites appear, please be aware that ad999 has no control over the content, privacy practices or data handling of those third-party sites. This Privacy Policy applies solely to data collected by ad999 and the Platform.
We encourage you to read the privacy policies of any third-party services you choose to access. ad999 is not responsible for any data processing carried out by external parties.
ad999 serves Pakistani users including players in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. The following considerations are relevant to users accessing the Platform from Pakistan:
ad999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or Platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered users via the email address associated with their account.
Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the Platform and may close your account by contacting our support team.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a privacy-related concern, please contact us through any of the following channels:
For formal complaints regarding our handling of your Personal Data, please email [email protected] with the subject line "Formal Privacy Complaint". We take all privacy complaints seriously and will investigate thoroughly before providing a written response.
Have questions about how your data is handled? Our support team is available around the clock. You can also review our full Terms & Conditions or visit our Responsible Gambling page. 18+ only. Please gamble responsibly and understand the laws applicable in your area.